[Resolved] GoAir — Cancelled flight, customer service unresponsive | |||
I received an email from GoAir 4 days ago stating my flight was cancelled. I have been trying to contact their customer service to either get a refund or to reschedule my flight, but not a single call was answered. They claim that rescheduling can be done through their website, but I don't see any available flights for the next two weeks. I raised complaints through Twitter, to which they responded that they would get their team to call back. It's been two days, and I still haven't heard from them. It's quite frustrating to see them put in zero effort in helping their customers out with problems they created. Was this information helpful? | |||
Apr 29, 2021 Complaint marked as Resolved They returned my call and I received a complete refund. GoAir customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
absolutely correct...worst service flights get cancelled and no money refunded
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