GoAir — Cheated

Address:	Mumbai City, Maharashtra, 400070
Website:	goair.in

I had booked a flight from mumbai to chennai on 29th april, 2017 @ 5:50am. I reached airport before 5am. I went to the check in counter, the lady over the counter said the counter is closed and she won't give me the boarding pass. I checked time it was almost 5:10am, i kept her telling to give the pass but she instead of helping me she argued and just didn't wanted to help. I requested her even talked to duty manager over there.. this people kept on wasting my time instead of solving it. I called customer care people they again said me to talk to duty manager he will help. I went to him again but he denied.
I then asked them to get my booking in next flight they asked me to pay for that again. I said that they can adjust the ticket fare against the earlier booking as that also costs for Rs.14800/-. Then they clarified that neither ticket would be adjusted nor it would be cancelled for any refund even though earlier flight didn't take off yet.
This felt so helpless, that my so hard earned money is taken and against that I didn't get the service.
The next day i put a complaint on go air feedback page as well. Its almost 4 days I haven't got any response from there. This is my last place of hope. Pls pls pls I request u pls look into the matter.
If i was at fault I would have never asked. Pls help