Godrej Appliances — microwave complaint not attended to in over 20 days

Address:Bangalore, Karnataka

Registered a complaint with the godrej customer care on the 30th of December 2014 for a one year old 34 ltr microwave. The machine just stopped working. We have recieved over 10 calls and numerous messages with complaint number, the name of the representative etc.. But there has been no solution to the situation. Wanted to try this platform before registering a complaint with consumer court.
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Dear Nishanth Prasannan,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.
You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.
Dear Nishanth Prasannan,

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

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