Godrej Appliances — Need permanent solution

Address:Chennai, Tamil Nadu

I purchased GFE25T2 model on 31/1/11 I have been receiving consistent problem as it was under warrantee I would complain when the fridge stopped working they would rectify, but after warrantee period I was forced to enter AMC as it used to stop all of a sudden, I havethedatei. Details... Every time tis happens I have to find new hours help to store my food items, which is really causing agony. I need permanent solution very year when this happens the technician change the timer. I need permanent solution. This time in a year two timer has been changed... After paying for the machine, and for tha AMC too, why should I bear the brunt of handling tis defective fridge. Pl. send an technician to solve the matter permanantly
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Dear Savithri Balasubramanian,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.
Mobile no. Is [protected]
Dear Savithri Balasubramanian,

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest. Request you to register your complaint by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.

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