[Resolved]  Godrej Appliances — refrigerator - 801617/ 3hx000785

Address:15/104, Aniket, Premjyot Complex, G M link Road, Shivajinagar P.O., Mumbai- 400043

Lodged a complaint to [protected]@godrej.com on 27.5.2020 under ticket reference b[protected] and there were no response from customer care/support from the appliances divn.
Your customer care number is useless. Neither answering nor getting.
Many emails were sent to your office and no responses/ reply
Yesterday also sent a email stating that one service engineer named mohd. Khan came on 9th june and checked that gas is to be filled and also pipe to be replaced. He assured to come on 10th and he has not turned up as of now.
Again i lodged a complaint b[protected] on 11.6.2020 at 8.20hrs and no reply recd.
A few minutes back i spoke to mr. Shailesh of your customer care office number[protected] and explained all my difficulties and again as usual replying to me that we will look into.
You may appreciate that fridge is an essential equipment to store the daily essential needs, such as milk, vegetables and fruits beside other things.
I am ashamed of godrej company name and the services.
My fridge not working - due to gas leakage or so
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Aug 13, 2021
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2020
Godrej Appliances Customer Care's response
Dear Mohan,

I really regret the inconvenience caused. I have shared your details with the concerned team. Be assured, they will address your issue at the earliest.

Regards,
Lisa
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