[Resolved]  Godrej Properties — Refund of application money

I had booked 2 bhk flat (GODCR20803) with godrej properties @ godrej Bayview vashi navimumbai on 5 dec 21 by paying booking amount of rs 11, 36, 738/-, due to sudden financial crisis we decided to withdraw and sent a mail to crm and hard copy through speed post to vashi sales office on 31 dec 21.On 5 jan 22 I recieved a mail from crm stating that as per terms and conditions of godrej my entire amount would be forfeited, till 31 dec no receipts or any other documents were shared to me .On 5 dec 21 the day of booking the sale executive after accepting my payment part through credit card rs 1.5 lakh plus rs986738 asked me to sign on the application format I told him that my wife who is first applicant is at home and I need time to read and if I don't understand I need to speak to my lawyer he refused to allow me to carry but said he can arrange a biker and we both have to sign and return it back immediately, I asked to explain few important points in the application form to which he replied that I am not allowed to sell the flat after paying stamp duty and registration till the time of possession and will to pay extra amount incase there is a steep increase in the price of steel and cement, I once again asked to explain payment terms and conditions to which he replied that it's as per rera and godrej properties being a reputed brand there won't any wrong doings keeping in mind his words and immense faith I had in brand godrej we both signed the application and gave it back to the biker.It is just an application from which is one sided where there is no choice for the buyer but to sign on the application format, neither the promoter has signed nor has given a copy to us it is rather difficult for a buyer with common intellect and not familiar with the terminology used in real estate sector to comprehend implications of such terms used in the application format. I have asked godrej to show me forfeiture rules as per maharera. I have to take care of family including my parents my father 81 years and mother 71 years both of whom are highly diabetic and I may need this money for future medical emergency.Godrej properties is not at loss due to my withdrawal they will any way sell the flat and work has not even started, since its a redevelopment project where some people are yet to vacate.I feel cheated by godrej properties they just can't confiscate my money.I request you to up the case with godrej properties management as soon as possible.
Thanks
ManojMallya
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Feb 19, 2022
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2022
Godrej Properties Customer Care's response
Dear Manoj,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
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Not yet resolved.
Did you get your money back, I am in the same situation for Bayview project.

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