Godrej Properties — token amount not refunded completely

I had paid rs 100000 token amount prior to booking flat at godrej elements, hinjewadi. The amount was paid in may 2018. I did not book flat and thus contacted godrej for refund multiple times. The rs 80000 amount is refunded in august 2018. Even informing abut pending rs 20000 refund to employee of godrej several times via email and phone. The amount is not refunded till date. Its now 7 months.

Token number 156,
Date :[protected]