Gonoise.com — noise color fit pro - product not working and no solution from company

Address:Yes Bank, Tower 2, India Bulls Finance Center, Mumbai, Maharastra- 400013, Mumbai City, Maharashtra, 400013

I have purchased noise colorfit pro fitness band on 16th april 2019 and on 24th aug'19 product was not working. I have send mail to [protected]@nexxbase.com on same day regarding the product complaint and as per company instruction courier the product to haryana address on 04th oct'19 (Awb no - [protected]). As confirmed by courier team product collected by nexxbase marketing pvt ltd, haryana on 07th oct'19. But there is no respond from the company side till now and daily iam following up with the team but they are not ready to provide the answer.
This is the worst experience with the company and the product was missing from last one month. Product details as below:
Model name: colorfit pro
Model id: sn60
Color : black
Delivered address: sagar patel, yes bank tower, india bulls finance center, mumbai - 400013
Awb no. Company send product: awb[protected]
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Comments

My noise bass X3 stopped working just after 10 days o[censored]se.
So, they told me to send the package to their headoffice i.e gurugram. My courier guys are telling that the package is received by some guy whose name is S. Now customer care is not reply for any qwery whether they received the package or not. This is pathetic service from noise.

DEAR SIR,
i have buy noise short x3 form a shop near me, and i m having problem in mic system of my earbud,
if i want to use it for phone call, the voice is not going . the opposite person ios unable to hear my voice.
please look over the matter and revert.
I m ordering the smart watch but we receive the wrong item.. I want return money back.. My order number 6742

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