Gonoise.com — Shot groove black

I have giving the product for service three times and today i recieved a damaged product again. i am fed up with this nonsense. My warranty date will expire on 12th April 2022. I have called customer care many times and they always assure me that the product with good quality will be delivered but i havent recieved any such good quality product. Now i dont know what to do. i just wanted my damaged product be repaired but they havent done that. This time they even told me that they will try to dispatch a fresh product to me but this is also damaged ( i cant charge it). please help me