Google India / Tez — amount debited from my account but not credited to beneficiary

I have transfered rs 8500 from my google pay account on 2nd jan 2019 to my pg owner. The amount has been deducted from my account but did not received by the beneficiary account. Google pay customer told the amount will be refunded or sent to the beneficiary within 3 working days but it is not updated still. If this issue didn't got resolved then i will file police case and consumer court.

Below are details:

Date: 02/01/2019
Amount:8500.00
Google transaction id: cicagkdijz6mcq
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