Grand Motors Mannuthy — about bike servicing and misbehaviour of service staff

Hi Praveen,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Bajaj V

Very bad coustomer service...

They dont know. Customer is god.
They will a bad mark for Bajaj.

Grand Motors at Thrissur is managed by unprofessional and unqualified technicians resulting which they are not able to diagnose my bike just two years old. It's better Bajaj Pune interferes and see that they have well qualified people to satisfy the customers.

I had even sent a mail to Bajaj Pune, they didn't reply after waiting for one week. But more u expect from the dealer.

Please Bajajaj Auto, if you don't want to lose your market share, please accelerate now atleast

Thanks

Customer service at Pune e-mail [protected]@bajajajauto.co.in is of no use.
They never reply to any of the customer queries.

We have to take up the matter with the concerned government authority if we find the after-sales-service is poor.
Manufacturer is answerable if the dealer service is poor.

Wake up Bajaj Auto.

Thanks