Grand Tourio — non refunding of money

Address:Office No. B-305, Kailash Esplanade, L.B.S Marg, Opp Vijay Sales, Ghatkopar West, Mumbai 400086, 400086

Hi Team,

I contacted to company and ask for the refund because of not getting all over services mentioned at the time of agreement with proof.Even after promising to refund the money, company member giving lot of excuses at the time of refund and services. His main reasons are our server is down, our reservation team is not available / they are out of town, our office location is in shifting mode etc.

There is lot of misunderstanding between the whole team working for this company. Sales person giving lot of offers, terms and gifts but reservation / operation team doesn't have idea about the same. They denied each and every terms, offers and gift once we paid the money to them after completion of agreement. Basically this company arranges seminar and attract the customer by showing fake and fraud gifts/offers & services.

After paying of money company's offices shifted to another location without intimation to members or even team also left from the particular location. This is big fraud / cheater company.

I raised this complaint to take action against them. Is anyone avail here to help me out to refund my money back from them??

Your response is very valuable for me.
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Grand Tourio customer support has been notified about the posted complaint.
Jun 19, 2019
Updated by ketan1989
Refer site https://grandtourio.com/ for more details about the same.
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    Grand Tourio Phone
    +91 22 2501 5686
    +91 22 2501 5676
    Grand Tourio Address
    No: 302-303, 3rd Floor, Surya House, Near Vidyavihar Railway Station, 7th Road, Rajawadi, Mumbai, Maharashtra, India - 400077
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