Great Eastern Appliances — Payment deducted from credit card by cc avenue but not confirmation or not shown order number.

Address:Plot no 14, kapileswar, Bhubaneswar, Odisha

I have buy one Refrigerater greateastren retail on 8th sep10 pm, when I payment mode CCAvenue the exact amount 14800 deducted from my SBI credit card but not give any confirmation. I got a mail from SBI card department amount 14800 give great eastern retail p ltd.
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I'm facing the same issue here. I made the payment for the refrigerator on 1st Feb and Amount 23960 was deducted at 08:36 through CC Avenue but no confirmation was given. Great Eastern shows no order has been placed. I got the email and message from ICICI bank for the deduction.
I tried to connect with the Great Eastern but their support team has no idea what to do.

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