Great Eastern Appliances — Prepaid but not delivered

Address:

Flat no 3A, Purba Apartment, Missions, keorapukur, M G Road, Dhalipara road

I have paid rs 1350 for a philips pop up toaster model HD4825/91 on 1st january 2022 through upi phone pay to greateasternretailpr. [protected]@hdfc. But no message or any kind of information has bee sent from great eastern. Please send the product or refund me. Thank you
Sk Murad Md sahidullah
Kolkata 700082