[Resolved]  Great Eastern Appliances Pvt Ltd — Poor Delivery of Products

Address:

Howrah, West Bengal

I bought a Water Heater of Bajaj on 23rd January 2014 from Great eastern Howrah Salkia. The manager has assured a delivery with in 20 mins .But after an hour I called the reception as I did not the delivery by that time. After repetitive calls to the reception I was told it was delivered & will be received soon. After another half an hour spent without receiving the product my father went to the shop himself and found that the Geyser which was bought by me was still left at the same place being untouched when I bought the product. This is very insulting an frustrating to have a response like this from an organization like Great eastern. The receptionist was lying each time I called. Not satisfying the customer benefits as per organization rules Please kindly look into the matter with urgency for the reputation of your company else this needs to be escalated to a higher authority