Great Eastern Appliances — Refund not received - salesperson harassing

Address:	Kolkata, West Bengal, 700031
Website:	greateastern.co.in

I had purchased a Hitachi Window Air Conditioner on 23.05.2017 and had paid the entire amount by credit card. My Invoice Number is DK/SA/1718/02361. Thereafter, the sales person called up after 2 days to tell that the AC was out of stock. I demanded refund for the amount paid. I was told to submit a cancelled cheque along with the original invoice. I did the needful. 10 days have passed since then, and neither did I receive the A.C. nor did I receive my refund. My original bill is also with them now. Nobody is addressing my issue on visiting their showroom in Dhakuria. The sales person are talking in a very rude and harassive tone. Would request someone from Great Eastern Appliances to look into this.