Great Eastern Appliances — Replacement of Lloyd AC due to damages

Address:

Baguihati Kolkata

We have purchased one Lloyd ac from Great eastern shop, Kolkata, Old Court House Street on 17 Apr 2023 (order no. DLH/SO2324/02123), after many rerequest it was delivered on 21 Apr 23, So many complaints raised by me as a customer, Technician came for installation on 28 Apr 23, during installation technician found both indoor as well as outdoor compartment damaged, I reported this matter on same day to shoppe manager, but till date item not replaced, kindly look into the matter seriously, else I have to go consumer Court. Ac floor Manager Smita, mr Tanmay of Great eastern Shop misbehave with me, and they denied to refund my money or ac.They have chitted me. Enough is enough, I have to opt another method.