Great Eastern Appliances — Samsung fridge dent on the door, need replacement

Address:

120, Narasingha Dutta Road, Howrah 711101

I purchased a new refrigerator in the month of 31st October from your dealer Great Eastern, santragachi Howrah. However, on the date of installation we found out that the door of the deep fridge is having dent and paint is distorted. I have been following up with the dealer and the Samsung customer care for the last 45 days, I have not got any solution.
I am really helpless and I don''t know what to do. After purchasing a new product and paying my EMIs on time why shall I accept a refurbished door? I have paid for a new refrigerator not a second hand one. Then why am I given the solution of just replacing the door. That too with not a new one.
Anyways I request you to give me a solution for this. I am really helpless, and I have not been able to use the fridge. Please give me a solution as soon as possible