Great Eastern Trading — Breaching of Commitment and misbehaviour

Address:

B-block Durgapur Residency J K Paul Lane

Hi Team,

I brought 2 AC's from Great Eastern Trading Co Durgapur West Bengal ( Pin code -713213) on 17th April 2023. They committed while buying that I will get the brackets free for outdoor Ac but at the time of installment the service men took the money of the brackets from us (Rs 950 each). Now when we are asking them about the free offer they gave while buying, they are clearly denying with rude behaviour.

This is not at all accepted from such a big company. Their is no commitment. And when asked they are not even attending us properly, literally they are behaving very rudely. I would not recommend anyone to go and buy from their from now on.

The store manager and the sales man " Hanif Khan attended us and they are now clearly denying and misbehaving with us.

I would request the team to take action against this and give justice to the normal citizen who trusts on their word of mouth. I will very grateful to you if proper action is taken against this.

Regards,
Indranil Chatterjee