| Address: | Siliguri, West Bengal |
I had ordered products worth 45000 from Great Eastern ( Sevok Road) Siliguri ( near Vishal Cinema opp Guru Sweets) on 19/03/2023.
The Manager Mr. Alam and sakes rep. Mr. Krishna told me delivery would be done in 4 days max. The refrigerator and vacuum cleaner were delivered but the Whirlpool Washing Bloom Wash top model Fully automatic Machine has not been delivered as yet.
Both the Manager and sales rep are now just sitting back and not doing anything about my grievance. Is this how Great Eastern treats its customers.
I have purchased products before also from kolkata but I've never faced this issue.
Very poor service and treatment to customers.
I feel that even after lodging this grievance nothing is going to be done. I had called the customer care yesterday but the executive on call said go to the showroom and sort out the issue.
I'm deeply regretting coming to Great Eastern Siliguri.
Trafton Mark Anthony
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