Great India Travels — Non-fulfillment of commitments

Address:

Gautam Buddh Nagar, Uttar Pradesh

SEASON’s GREETINGS. We refer to the above bookings made through your Website for 2 Night 3 Days Package for 4 persons at specified places @ Rs. 3, 999.00 each (all inclusive) in the name of Sri Pradeep Kumar Jain, Smt. Varuna Jain x 2 & Smt. Sunita Jain. We had been deceived on the following:
a. That a charge of Rs. 450.00 on each booking was not told earlier and later it had been asked to pay;
b. That while booking, the confirmation for 3 bookings at Timber Trail Heights, Parwanoo (H.P.) from 10.08.2012 to 12.08.2012 was confirmed and 1 for later availment and later all had been put on hold;
c. That we had been confirmed in your Golden Membership for One no. Philips 5.1 Channel Home Theatre System complete, Two nos. Apple ipod 2 GB each in Silver & White colours and two Gift Hamper of Puma & United Colour of Benetton of Rs. 2, 000.00 each;
d. That we had made numerous calls to [protected], [protected],[protected], 6722107, 6799805
and several e-mails to [protected]@greatindiatravels.in, [protected]@greatindiatravels.in and [protected]@greatindiatravels.in etc. but of no use and none had been replied back;
e. That whereas we had received only 4 nos. of Reebok Bags having a printed price of Rs. 1, 999.00 (covering letter contains UCB Bag) on 11.08.2012 alongwith your documents. The other gifts as assured never reached us;
f. That it is a breach of trust and customer dis-satisfactiion on your part.