[Resolved]  Grofers — do not delivered product and took money online and then blocked account

Website:www.grofers.com

I have ordered for delivery of important items via Grofers (Order Number ORD[protected]. They have not delivered the items and when I contacted them through their chat window where as soon as I told about my problem the other person did not solved my problem and then later blocked my account. I later tweet them and then they left me customer support number. After calling them they mentioned they cannot help me as my account it blocked and they mentioned that due to network problem delivery person might have not called you but he had delivered the product, which is false. Customer Care person was rude and do not want to listen to complaint. Would not recommend to anyone in future
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Aug 6, 2021
Complaint marked as Resolved 
Verified Support
May 13, 2020
Grofers Customer Care's response
Hi! As checked, the account has been barred from the future services by the system itself due to system abuse. If in case you feel there is a discrepancy in the same, please connect with us over info[at]grofers[dot]com.
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