Grofers — False commitment and using customers money | |||||
I had placed order with grofers on 25th march Pedigree chicken and veg adult 4 packs of 3kg at Rs75/- per pack order no GR40971914 and payment made of rs.1500/- Next day after me inqiring twice ticket no-376653, 376508 and 376385 about the delivery of my order i recd a call from grofers saying that the product is available at Rs510/- instead of rs375/-. But still on their site it is showing the same price and miss guiding many more customers like me. and when i said that the same item is availble at some other site at the same price they told me to order from there. They are just using customers money as refund will be after 3 days. This is not my first experince with them. When i said that i want my order or refund on the same day they just canncelled my order and sent me a mesage saying order cancell and refund will be send. This is very poor service once order placed and payment made in advance it is the responsibility of GROFERS to make sure to deliver the order at your cost. Was this information helpful? | |||||
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Plot 64H, Sector 18, Gurugram, Haryana, India - 122001
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Terrible experience from grofers.I must have died by eating that rotten and fungus food.Missing another 250 gms gourd as well..
Just one word
Terrible