My order number is ord[protected]. I ordered some essential goods like groceries that were scheduled to be delivered today between 10 am to 1 pm. The delivery executive sanjeet singh (Ph - [protected]) called me around 11. 30 am and asked me to come downstairs and collect the order whereas i asked him to come upstairs (3rd floor) and keep it outside my door as the other delivery boys do.
He refused to do so even when i told him that the delivery items weighed about 15kg and i would not be able to bring it upstairs alone.
He still refused behaved rudely, cut my call, and went away with my order. O calling him again he again misbehaved, provoked me to shout and told me that my order has cannot be delivered now as he is busy, he also gave the phone to some other customer who also spoke rudely. I requested him to come back and leave the groceries downstairs only which he again refused and switched off his phone.
My request is to please take strict action on this guy and let him know the correct way to talk to people. I also want my order today as i am out of groceries and have already paid 3000 something for this order. Was this information helpful? |
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