Grofers — Membership not activated despite fee taken and several reminders

Address:Gurugram
Website:grofers.com

I opted for Smart Bachat Club Membership (₹249 X1)=₹249 of Grofers in Order No ORD[protected] on 8th Nov 2020. In this program the site assures of extra discount and free deliveries.

Though this has still not been activated.

For this I contacted the support team through chat on App several times and have written emails to their helpdesk several times again but there is always a standard template reply that it would take another week.

Sorry to say that this has still not been resolved.

Naveen Sharma
[protected]
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