[Resolved]  Groupon India / Nearbuy — Credits forfeited without prior notice

Address:Mumbai City, Maharashtra, 400095
Website:Nearbuy.com

This is to inform the consumer forum that Nearbuy had started referral program and I was having credits worth 1500 that I earned & expiry date was showing to be 2017. Suddenly now it is showing 0
On calling customer care u r giving no response and saying it is expired on 31st March.
Please refund my credits
Registered email ID : [protected]@gmail.com

I have taken lots of effort and u did not even intimate me before doing this
Please look into this and help me consumer forum
Thanks
Sana
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Jul 12, 2016
Complaint marked as Resolved 
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Groupon India / NearBuy customer support has been notified about the posted complaint.
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Hi Sana(Shaikhsana),

We have received your details and are working on your complaint. We will respond to you shortly.

Thanks

Team nearbuy
Hi Sana(Shaikhsana),

We wish to inform you that we have already shared an update via email with all the details on your escalation ticket ID 81620. Feel free to get in touch with us for any further assistance in future.

Thanks,
Team nearbuy
Very bad again in email you are stating that it is expired. How did you change as per your needs? And even if you did then at least inform 24 hours earlier.

Do not believe this fraud company first it says it will give credits
Then after referring they got customers and gave me credits but now with restrictions to use it only on some of the deals. Later on they forfeit that also so we are left with nothing
They took full 1500 that I earned and gave me nothing. They got customers and cheated me.
Saying that we reserve the right to change the terms and conditions at any time. And they did so on that power. It's biggest fraud and breach of trust. I request to be aware from this as this is my viewpoint. Rest depends on you as everyone is independent. But seriously they are fooling everyone of you and making profits
Jago grahak jago aur desh ko aise cheaters se bachao
Jai hind.
Sorry ( I don't mean to hurt sentiments of anyone and everyone is free from everything, but Groupon/Nearbuy is taking a wrong turn) beware
Hi Sana(Shaikhsana),

We wish to inform you that we have already shared an update via email with all the details on your escalation ticket ID 81620.

Thanks,
Team nearbuy
Again the same reply. I know that you had the powers to alter terms and change the date as per your wish, but you fooled us. You got customers and then changed terms & conditions. Means we customers can be fooled?
Jaago grahak jaago.

Also you refunded to another people who have given save complaint
You do partiality between us.

Hi Sana(Shaikhsana),

We never want our customers to feel this way about us. We hope you will give us a chance to turn around this experience for you in the future.


Thanks,

Team nearbuy

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