Hi, I purchased one watch worth rs 15000/- from Ambience mall gurgaon onn 14 sep, 2015, noticed scratch on first wearing the watch. called store guys on 4rth day to replace my watch, they said aap aa jaie, hum dekh lenge, , on the very next sunday(as i m working, no time in weekdays) submitted my watch to store guys to replace. on 25th september, 2015) till now, they are providing lame excuses(not ready to replace my watch .talked to regional manager, logistics manager, the are protecing their guys!! not ready to replace my watch! GUESS IS HOPLESS, NOT CUSTOMER CENTRIC, WASTE OF MONEY! LOST MY 2 MONTHS WARRANTY. not replying to my mails !!! wasting my time like hell!! store guys are saying service centre is responsible and service centre is saying, store guys are responsible playing ping pong or pendulam game!! Everybody is just giving lame [protected]@@ will post everywhere that not to purchase any watch!!! store guys sent one pic, now more scratches on watch!!
LOW QUALITY SERVICE! BREACH OF TRUST ! WASTE OF TIME, MONEY!!! BADLY HURT!!!
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