Hans Travels — Amount Not refund due to bus cancel

Address:

village khalbujurg, post maral ssarovar, distt khargone (M.P.)-451660

Dear Sir
i have online booked ticket from indore to durg (C.G.) for 20.03.2021. My PNR number is[protected] . but bus cancel in above date due to technical problem. i am contact to hans travels customer for refund to my amount but till date not refund to amount. he said amount credit in your account between one or two days. but one month done my amount not credit in my account. please solve to my problem and refund to my amount.
Regards
Poshan Lal yadav
[protected], [protected]