We booked 3 tickets from Gwalior To jaipur From hans travels and we reached at our respective pick up location on time and kept on waiting for our bus which was standing right Infront o[censored]s and we were not able to recognise our bus as magically it got changed from hans travel to sagun bus without even prior information for the same. After waiting for 15-20 min we got to know that its are route bus and we get in touch with the respective conductor and we asked about this change of bus and he answered just like that we have changed the bus
The condition of the bus was pathetic as there were no switches which were not even in working condition and even the cleanliness was bus not there and we did not receive blanket and pillow and even the curtains were smelling like puke. As i was wondering that I am seating next to washroom because the surrounding smell is so bad.
We have paid 1890 rs for this awful expirence like this seriously???????
Highly highly disappointed and disheartened by this act.
Thankyou for making are beginning of journey this much unpleasant as one of my friend is back patient. Please look into this ASAP.
KINDLY GIVE ME FULL CONCESSION / REFUND FOR THE SAME. Was this information helpful? | 
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