Hans Travels — Bus booking and service cheating

This is murari kumar we have booked ticket online by Paytm Delhi to haridwar and issue the bus and seat not provided the same bus my details are following
Dear Passenger, Bus Journey details from Delhi to Haridwar on 17/03/2023 are PNR: 34957, Seat No: 5, 6, 7, 8, Boarding:Kashmere Gate Metro Station Gate no 2 at 23:05, Address: OPP. METRO STATION, Bus No: and Driver details: Sonu Sonu, [protected] and Checking Inspector: and Pickup Url: url -- http://www.hanshtour.com/, Helpline:, Stage Contact number:, Bus No: UP83BT4106, Driver Name: Satveer, Mobile: [protected] - BITLA SOFTWARE PRIVATE LIMITED