Hans Travels — Bus driver did not board me from my boarding point

Address:

indore

Thia is my pnr[protected] and i was 10 min late to board my bus they told me to come in 10 min they are waiting but they did not wait for me, and left the boarding point and when i call them back they are telling me we are 5 min away from your boarding point come if you can. when i told them to stay they i am coming and then they told me we are 25 km away from your location if you can come then come. this cannot be done . i have call recordings of driver and helpers.