Hans Travels — Driver, conductor and online issue

I booked the bus from one of agent he booked my ticket for cabin seat bcoz on online booking it was full and not allowing to booked the ticket for 11/09/2022 at 9pm, I was having emergency so booked the ticket for 6 seat each of Rs.800/- when I enter into the bus I show that bus was empty I thought I will get full on further journey but it was not got full as still 3 seat was vacant but this two driver and one conductor
I will personally suggest to all of them who are traveling and wish to travel by this bus Hans Travel pvt ltd request them to support me for my justice
I and family was totally harrassed by this two driver and conductor I was ready to pay the remaining amount for sleeper seat but this people have not allowed me and was ready to fight

I want urgent action to be taken on such kind people who are harrasing the tourist and also need to take such action on this Hans travel pvt ltd