Hans Travels — Fake information provided to extract money/ no refund of the amount given in name of ac bus

Address:

Dhakan wala kua, near Nath mandir Road, Indore. ( Madhya Pradesh)

I booked a ticket of Hans Travels, asking the employee whether it's an AC bus. The employee took the money and booked my ticket...but it was for Non Ac.
I asked for a refund since its unethical to loot money on based on wrong information.
Highly disappointed in this Travels.
I wonder if anyone will like to travel with this Travels...since all they want is money.
No human values..atleast provide right information.
There was no refund done...all they do is take your hard earned money like it was nothing.
In times of Covid 19 where people are already tensed about money, I am highly disappointed.