Hi all,
On 24th November i was traveling via Hans travels from Indore to Aurangabad. At first during dinner the driver stopped at a place were there was no proper food but the driver stopped as it was his regular place.
Secondly at morning while getting my luggage there staff had tore my bag badly, on top the driver who was badly drugged used very abusive words and then when we went to the
Hans travel office in Aurangabad but there was I did not get any proper support as it was Sunday and they said call tomorrow at 11 our incharge will help you. I called more than 10 times on all the numbers given by the staff and the ones present online, but no remedy has been done. Also people are so unprofessional & the driver whose name is some Mr Singh should've been given proper warning from management as it's very scary when you threaten the bus passengers for the same also I feel the local police should be aware about it.
Also I have call recording of the staff of Aurangabad whon I had called the next who was not willing to help me and asking me to call the customer care & if you call that number nobody will receive it.
I have my bag still with me would request Hans team to get me a bag of the same as this was done by there staff who are so unprofessional moreover using abusive language and telling the passengers that if required I will hot you or some what like kill you is not acceptable at all. All these I was busy as one of my close family friend was not well and was too much occupied I thought that Has will atleast call to check what has actually happened, but they didn't.
Hoping to hear something from them soon.
Regards
Pinaki Saha
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