Hans Travels — Refund money

Address:Ashoka garden bhopal

Booked ticket from bhopal to manmad. Timing was 5 pm to 3:21 am. It was sleeper class bus and seat number was selected 25. However i did not get same facility whatever i booked. Below some point
1- bus was not sleeper it was chair car.2-bus was not started on right time it delayed by 1:30 hour. Which can cause further delay my next train from manmad.
4- selected seat was 25 but not given as per booking.
5-conductor asked to change seat sit on 18 where ac was broken to much cold air coming was not sit at all.
6-another traveler was come and asked to me change my seat because he booked seat 18.
Looks like there was no proper arrangements.
7-i asked to conductor he said sit wherever he will get the seat.
I felt i m going in local bus
After all this drama i got to know sleeper class bus no working so they can change chair car. I was not comfortable with all these concern and not happy by this service please take some action against hans travel. And provide me full refund. Thanks
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    Hans Travels  Phone
    +91 73 1251 0009
    +91 73 1251 0008
    +91 73 1251 0007
    Hans Travels  Address
    15/3 South Tukoganj, Dhakkanwala Kua, Indore, Madhya Pradesh, India - 452001
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