Hans Travels — Service related issues

I have booked 2 tiket from Malkapur (Buldhana) to indore.
Details as "Booking PNR[protected] Bus Info - Bus No:0936UP75AT0936, Bus Suffix:, PickupMan No:[protected], Driver No: [protected], Driver2 No: ." - MANTIS.
Date of travelling is 8th July 2021
The pickup man called us at 10.16 PM and said that bus left from aashirwad hotel nandura .. and reach to Malkapur stop within 30 minutes. You please come early.. i told him that reporting time is 11.30PM, he said that the bus is running 30 minutes before time.. we hurried and came early to stop.
And called picked man..
The bus operators said he just now left aashirwad hotel...

Its mean that he lies with us at first time...

This was not fair... The ticket is booked for two female passanger.. they were standing on Highway at midnight for a long time..

I am very disappointed with the Hans travel services and decided not use hans service in future.

Kind regards
MIlind Narkhede
[protected]