HappyEasyGo Complaints & Reviews

I booked ticked on 2nd jan with happy go for 3rd at 9 pm spice jet which got cancled but amount got debited after confirmation with customer support for its cancellation status and amount refund i booked other ticket for go air 3rd jan 11 pm flight but on 3rd at 5 pm i got confirm ticket mail for cancled ticket and after discussion with customer support i am not updated for its refund clam even not ready to share call record on behalf of...

On 02/1/2018, I have booked a ticket from Visakhapatnam to Kolkata on Happy Easy Go app and made the payment online via netbanking and the page directed me to the sale merchant i. E Pasfar Technologies pvt ltd.

The total ticket amount Rs.1883 was deducted from my account but I did not receive any ticket confirmation and there is nothing related to this in MyTrips. So I have booked the ticket again and paid 1883/- again and...

I had booked a hotel in pondicherry for the date 15/12/18 with happyeasygo. However booking was canceled, after i had made the payment. The company had claimed to initiate a refund, which woild be credited within 10-14 days. However we are yet to receive the refund. Moreover, the customer care is not answering our calls, even on trying multiple times.
Booking id[protected]...

I booked a room in hotel radha prasad erode through happy easy go app.
They charged me 1317 rs for the room
But when i went for check-in in the hotel the hotel people didn't get any booking information.
When i called customer service his reply was insufficient and he disconnected the call,
Hence i had to book the same through another app and pay again.
My booking id through happyeasygo[protected]...

Place of incident: noida
28/12/2018
I have booked my airline ticket on this website today.
For 10th march 2019 from bangkok to new delhi.

I have made the payment online via debit card.
And the page directed me to the point of sale merchent.

The amount is inr 16536.00

I did not get any sort of confirmation or pnr from the airlines or from this website. Neither i got...

I made a booking for hotel on 8th december 2018 orderid:[protected]. But did not received any confirmation.
Later on follow up happyeasygo said the hotel could not be booked they will refund the money.

Now today 26/dec/2018 its been over 18 days, the amount is not yet refunded and nobody is picking call at [protected].

Happyeasygo is not even responding to my emails....

I had booked a round trip from Bangalore to Mumbai on 27th Nov 2018 worth Rs.5076. But, the ticket got cancelled due to some reasons though the money was deducted. So the customer service people told me that i will get my total refund within 10-15 working days.Now its been a month and i have'nt yet received even a single penny. They also suggested me to go to the bank and cross check with them. The bank has also not received the money. The...

Hello,

I am expressing my grievances on happyeasygo. I booked twp tickets using happyeasygo on 20th dec 2018 with trip id's as
Trip id :[protected]
Trip id :[protected]
Both tickets were booked using single card and in same manner and showed the same booking page. The tickets were for my parents who are senior citizens. Only my father's ticket got confirmed. There was no communication...

Hi
I was ticket booking at 28-nov
That's time i was cash back transfer in my bank account so today 25 days go now but not transfer amount in my bank account.
I share all screen shot please check and refund my amount

I send mail on 3 times and call 10 times but not transfer my amount till now.
I hope you transfer my amount quickly.

Trip id=[protected]
Mo.=[protected]...

I booked flight from app happy easygo date: fri, 21 dec, 2018 at 09:50 pm
Subject: re: regarding trip #[protected]. I called 5-6 times all asked about trip id then they said we will call back but they never called back. It is difficult to connect their call.. After trying 10-15 times u will hardly get connected. But problem not solved yet.in their app they shows upcoming flt with only flight id but no pnr no ticket. Without...

I had booked a round trip from CCU to VNS on 25.01.2019 and return VNS to CCU on 28.01.2019 with flight partner INDIGO from the website of Happyeasygo.com on 15.09.2018.
I was receiving messages from indigo regarding rescheduling of my onward flight from CCU to Varanasi on 25.01.2019. The flight was rescheduled due to operational issues at Indigo.

To confirm my action, i had canceled the flight one side i.e from CCU...

I had booked a air vistara plane ticket on 13th dec 2018 through happyeasygo.com but due to some issues the airlines had rescheduled my flight. Therefore they asked for fresh booking and told me they had already fully refunded the money to happy easy go account. But when i asked for the refund, happy easy go is just stretching the time of the refund and they are not refunding yet.

Pnr no m7vc84
Vistara airways...

Dear sir/madam,

We would like to kind inform you that we have cancelled both tickets through both airlines from blr-amd[protected] and amd-blr[protected] with full refund. Following are pnr details and amount:-
1. Date:[protected] name: ranjeeta b choudhary, new pnr: ag172d (Old pnr: fe7erm) amount rs. 2292/- through indigo airline.
2. Date:[protected] name: ranjeeta b choudhary, new pnr: nyuz5g (Old pnr: a7tywp)...

I have booked a hotel room in queen palace rameshwaram through happyeasygo.com on19/12/2018 after noon. Money is debited from my account but no any information regarding the booking of hotel. I received a message from happy esaygo.com that 2000rs. Is credited in wallet. Total money deducted from my account is 3993. Later i called queen palace rameshwaram, they told me that no any account with happy easter.com. Please credit entire money in...

This is is regarding trip id[protected] by Happyeasygo
I have booked my ticket through your website on around 8:30 am but ticket ticket was not issued for the same after successful payment.

Afterwards I have tried a lot to make a call to customer care no[protected] but they were never responded till 12 :30 pm . I got a call from same no saying that if you have not booked another ticket then wait for 30 minutes...

I had made a big mistake trusting on happy easy go

Date of incident: 15th december 2018, 8 pm (Approx)

Description of incident: booking for hotel in shirdi for 22nd dec 2018, booking amount was 1919.0 i have given all details proceeded with payment where payment was also successful. Page redirected to happy easy go and was kept on loading for few mins post that also page was blank i didn't got any message and...

This is for a flight i booked with happy easy go for 1st nov. I booked the flight on 23rd october and since jet airways was canceling flights at that time, my flight got canceled and i was to be issued a full refund. I talked to jet airways, and they said i should proceed with happy easy go for my refund. My refund was initiated according to them on 24th october. It is 12th december today and i still have not received my money back. I have...

Hi,

I have recently made my flight cancelation and on the app there was no display of the charges that how much money will be deducted from flight and also how much you people charge for cancellation. And as soon as i clicked on cancel i came with the display of message that you will be refunded with 100rs. And that too my flight was refundable flight.

Are you serious? Is it a joke or something you people are...

Hello

I booked flight ticket on october 28th, 2018 from chennai to hyderabad as well as return ticket from hyderabad to chennai in happyeasygo website. I have cancelled flight ticket on nov 03, 2018. Till now, i haven't received full refund amount yet, got just 200 rs out of 3511 rs. Kindly take steps to give refund asap.
Order id:[protected]
Order id:[protected]

I raised issue through...

HI, my trip id.[protected]
indigo has refunded 100% fare to HAPPYEASYGO 10 days back.

But HAPPYEASYGO is only fooling around each day to tell me to wait for 24 HRS AND 48 HRS.

Call holding time to escalate call on an average is 20 MINS.

IS THIS THE KIND OF FRAUDULENT NON REFUNDS AND PATHETIC CUSTOMER SERVICE EARNING ANY NAME TO HAPPYEASYGO....