HappyEasyGo — Payment Reversal not processing

Hi Team,

Please help me with your customer support contact, none of the contacts given on your website works. I don’t expect such customer service, connect me with someone

I was trying to book a flight ticket from Delhi to Bangalore, I tried two attempts and in both attempts, the payment failed as displayed some web error on happyeasygo. However, the payments are deducted from my accounts can you please process the refund at the earliest?

Reach out to me at [protected]/[protected] at the earliest.

Attaching the details of payment below:

Deduction from the first try is below and Deduction from the second try is attached in the request

Dear Customer, Rs 6, 094.00 was debited from ICICI Bank Prepaid Card 6847 on 02-Dec-22. Info- HAPPYEASYGO T. The Available Balance is Rs 3, 906.00. Call[protected] for a dispute or SMS BLOCK 6847 to [protected].

These two are the order Id, please proceed with ticket booking only one I can see that the status if pending ticket issuance sort of. I don't if the payment showed as failed then how did the payment go through both times, check this issue at earliest and help me with customer care contact
Order ID[protected]. Order ID[protected]

Deduction from the second try is attached in the request

Regards,
Sumeet
+91 [protected]/[protected]