Harfun — Delay in order delivery and exchange order delivery

Address: Thinking Cap Clothing Pvt. Ltd. Corporate Address: Plot 90, Sector 44, Gurugram, 122003, India CIN-U52599DL2021PTC382301 Regd. office: Plot No 22, GF
Website: harfun.in

Sir
I have placed an order in harfun.in on 15th August 2025 and they did not ship my order till September and I got delivered that order on 18th September 2025. They said some stories for the delay and I accepted but the ordered one is bigger for me so I requested them for an exchange and the very next day they picked up the product and till date ( 26th October 2025 ) I did not receive any kind of information from them
They are giving very late reply only when I asked them that too they are responding for 2 days and no proper communication channel for them. Please sir you involve in this and give me a solution. They have taken my money and not doing justice for that sir . Company is located at New Delhi as per sources .
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    Harfun
    Thinking Cap Clothing Pvt. Ltd. Corporate Address: Plot 90, Sector 44, Gurugram, 122003, India CIN-U52599DL2021PTC382301 Regd. office: Plot No 22, GF
    India
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