Haryana Transport Department — Haryana Roadways Refund e-ticket due to cancel bus

I had booked a ticket from gurgaon to chandigarh on dec 9, 2021 for bus journey on 12 dec 2021 . First of all I didnt get any sms or email for the ticket booking although amount was deducted from my credit card. I cancelled the ticket on 10th dec. I didnt get any email on cancellation. I cancelled the ticket by going to this link https://ors.hartrans.gov.in/Cancel. My credit card statement was generated on 23rd dec 2021 and on checking the statement I saw no refund was credited for the cancelled ticket. There is no way to check the history of booked tickets on the website of https://ors.hartrans.gov.in. I would like the amount refunded to be credited in my credit card. My email id is [protected]@gmail.com which was used to do the booking.