[Resolved]  HDFC Bank Life Insurance Co Ltd. — Failed transaction on 17.02.2014 but even after 10 days refund is not done

Dear Sir/Madam

Its been 10th day since my failed transaction to HDFC Life Insurance Co Ltd, but nothing is been done towards my repeated request for refund of this money.I am amazed at their response even after my 5 mails regarding refund of failed transaction I have not received a single reply from their side. I am feeling as if it is not a matter to them at all, I made that payment to them through their authorized payment desk and while doing this my account was debited . but even after 10 days I could not get my money back. Please arrange for the refund of premium amount of Rs8427 that i made towards my application, no. S[protected] on 17.02.2014.Therefore look into the matter and resolve it as soon as possible so that i could get refund of my money and complete the payment towards my application.
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Complaint marked as Resolved 
problem is resolved and thankful to HDFC LIfe team for their quality service and prompt attention to complain .Hope to continue relation further.
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Dear Mr. Kumar, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />


We apologise for the inconvenience caused.

Your concerns have been duly noted, further we have arranged for a call back to address your concerns.


Regards

HDFC Life

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