[Resolved]  Tv Tele Sky Shop — ADULTERATED PRODUCT (NO REFUND)

I have ordered an step up body growth powder from TV TELE SKY SHOP three months ago. i received the product, however the powder contained the sand granules. i consumed the product two times and developed stomachache. the powder smells and look like sand and doesn't also dissolves in water. i have used the product twice before and this product was not similar to the one i have purchased before, even the bottle packaging was different.
after this i made a complaint to the TV TELE SKY SHOP and they were convinced that the product is adulterated and agreed to refund me the entire amount. but despite following up continuously for 2 months they have not refunded the amount yet. they are not taking up the call of mine now neither any of their number published on their website is active . i am also attaching the copy of mail received from them agreeing to refund the amount.
please help
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Aug 13, 2020
Complaint marked as Resolved 
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i have order sauna steam bath, kawachi product, product come to my clinic with no warranty card or nothing, that steamer is faulty, 5they tell me to pay 4500 cash on delivery, as i called them to complain they told me we can not replace, as pre viousally they written 100 percent warranty and one week cash back replace, from that steamer electric current is passing and that packed was unsealed..how they making fool to pepole.they have to paY FOR THIS.i will advice to ppl dont take any product from telesky delhi
I ordered products from tvtelesky shopping online.when I received the products it was not an actual one which show on the tv.So, I called they said we are not going to return your money do whatever you want to and start using bad language.they guarantee money back .i complaint to the women cell regarding this and also in the consumers court.i request all don't buy any product from this website please they are fraud.
Hello bhupesh, dakshata n Prabhjo,
Hello all i m Komal jain n i m also facing the same problem like u guys.They provided me fake product n not providing wit refund.I am not gonna leave them for sure.Akosha team that solves consumer complaint is helping me in de same.Guys please contact me on [protected](mumbai).My email id is [protected]@gmail.com.Guys can even provide ur contact no so dat can share with u few stuff regarding refund from tv tele sky shop.
Hello friends,

Dont buy the tele sky brand products, this is cheated and fake company, they are promising for return the product, but they are not responding while returning the product, i have called 100 times, but they are not receiving and they are sometimes receive and they are cut the phone that listen the returning from customers side. So, be alert and give the wide publicity about the tele buy, and i am also going to file the case in customer forum, and we will get result in up coming days..

Thanks & Regards,
VISHNU
[protected]
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in[protected] / [protected].


With Regards.
Dilip
Manager - Customer Care.

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