| Address: | Address: E-75, 2nd Floor, Sector-63, Noida, Uttar Pradesh, India - 201301., 08048733800, Gautam Buddh Nagar, Uttar Pradesh, 600094 | | Website: | www.hellotravel.com |
To concerned official,
This is karthikeyan from chennai who was a first time user trying to use hellotravel platform and enquired for a singapore package for 2 persons (Planned to go with my mom) and my lead id was passed to a fake travel agent called "go4mytrip" by hellotravel.
Since it was mentioned in hellow travel website as "we connect only with verified and trusted travel agents", i relied them and didn't bother to read terms and conditions. And proceeded to pay the tour cost of 87, 000 inr to the travel agent and only before 2 weeks before the departure, i came to knew that i was cheated and when enquired with hellotravel, i didn't get any proper update and they were dragging the conversations. Initially they suggested to refund my money back but later they denied it. And i lodged an complaint with cyber crime chennai branch and the investigation is in progress. When i checked with hellotravel about all these nuisances and registering fake travel agents in their platforms, they lethargically replied me with section details and terms and condition detail where they had few points to protect them. So ultimately i became fool to trust them and lost my money later. So i would liket to sue them and create an awareness among other people who think that this is a legitimate platform. Iam attaching an acknowledged of cyber crime complaint for further reference.
Persons i talked with hellotravel are
Prathysh (Support)
Pratheek (Sales team)
Sathish (Head of hello travel).
Requesting to kindly take any action against these miscreants.
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