Help At Home Services — Refund/replacement not processed

Address: Hyderabad, Andhra Pradesh, 500010
Website: helpathome.co.in

We registered with the company for a full time Hindi speaking maid on 26th August 2016. We paid them a registration fee of Rs. 2, 499. On 3rd Sept 2016 we got a maid and we paid the company Rs. 13, 850 as placement fee. We realized that the maid knows very little Hindi and is unable to comprehend most of what we tried to tell her. We sent the maid back within 2 days and asked for a replacement (agreement says free replacement will be provided if requested within 90 days of the maid joining). Since then we have been following up on getting the replacement but the company representatives have been giving false promises and no maid has been sent as a replacement. We also asked them to instead provide us a refund if they are not able to get a Hindi speaking maid, but nothing happened.
Was this information helpful?
No (0)
Yes (0)
 
1 Comment

Comments

I have been facing the same issue with them since Dec 2018 and not got my refund yet.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Help At Home Services
    Hyderabad
    Andhra Pradesh
    India
    File a Complaint