Herbalife / Herbalforhealth.co.in — A very bad Distributor

Emma Rikewall who sells herbalife products has been terrible at customer service. I ordered products on the 18th and 10 days later I have no even received a valid tracking number. She gave me a fake tracking number, and emails going back and fourth where she is purely blaming Herbalife instead of her incompetency. I just want to know where the products I paid for are, or a full refund and I will report her distributor site as a scam/