Hero Motor Corp — Glamour fi 2020 model

Address:

D/11, VRINDAVAN APARTMENT, MALAHI PAKHRI KANKARBAGH, PATNA-20

Respected Sir,

I had purchase a HERO GLAMOUR FI on 31st January 2020 bearing Chassis Number-MBLJAW011K9L00481, Engine No- JA06EGK9L00307, Registration Date- 06.02.2020, Fitness Validity date 05.02.2035 from your Authorized Dealer M/s CHANDAN MOTORS, Kankarbagh, Patna.

Right from beginning there was problem regarding Mileage and other like some time one switch or other time other switch and also there was a permanent Starting problem. I always do service from Chandan Motors Workshop.

In the month of April, 2022 my vehicle become inactive and not started. I do some First - Aid Solution like cleaning of plug etc. My vehicle starts and runs for 10 to 15 days. After 15 days it again not started and this time this problems become permanent till date.

I arrange some THELA GAADI and reached with this inactive vehicle at M/s PATLIPUTRA AGENCY, EXHIBITION ROAD on 10.06.2022. They asked me to reached at its SERVICE CENTER at S.P.Verma Road. From 10.06.2022 to till date this vehicle lying at Patliputra Agency workshop at S.P.Verma Road, Patna. According to Service Center one parts namely THROTTLE BODY is not working and it needs to change. And also they asked me that this spare parts are not available at Company. In this situation no certainty to vehicle become active.

Now What Can I do? I have still very high faith in HERO MOTOR CORP. But I am very harass. I have lot of work on daily basis which I am unable to do without this vehicle.

Therefore, please sir kindly do arrange the said spare parts so that my vehicle become active or change this vehicle so that high name of HERO MOTOR CORPS intact.

Thanks and regards

Deepak Kumar
Mob-[protected]

I will share purchase Invoice, Form 23A (Registration), Insurance Paper whenever you need.