Herofincorp — Personal loan reversal

Address:CORPORATE OFFICE 09, Basant Lok, Vasant Vihar, New Delhi - 110057 Tel. +91-11-49487150 Fax. +91-11-49487197, +91-11-49487198 OPERATION CENTER A-
Website:www.herofincorp.com/reach-us

Hello sir,
I applied for personal loan vi google pay refered prefr loan play store tieup with herofincop company details bellow.. register as

CORPORATE OFFICE

09, Basant Lok, Vasant Vihar,

New Delhi - 110057

Tel. +[protected]

Fax. +[protected], +[protected]

They told loan approved for 125000 and 4000 processing fee 500 offer so 4000 process fee..it high but due my need saturday i process all details and submited loan application online ..
then i waited for two todays but no response as office leave..so today i received vi watsapp all process completed please sign agreement page for loan dispursoal..i was shocked 117034 rupees only i will recieve and 7966rs processing fees and 7315 x24 months i have to pay for that its over priced as showed in gpay portal Is very less .so immediately make a call to customer care to stop the application quit the loan .. custore name
revathi[protected] please stop the process ...she told to mail will check it concern with higher level of her ..so complaint vi mail both [protected]@prefer.com and [protected]@prefer.com.. after they created a ticket i received mail from prefr ..

Dear Customer,

Thank you for contacting Team Prefr.

We have arranged call back to your registered mobile number, you will be receiving a call from us shortly .

Thanks
Team Prefr.
I recieved a call from naveen [protected]
Try to comprimise me so many times..but i clearly told its over rated i dont want loan so please kindly close the process and dont disburse amount so many times..and make reminder nearly three times.. after i received mail below on process of cancelling the loan...

Dear Customer,

Thank you for contacting Team Prefr.

We have initiated your loan cancellation request for further process.

We will notify you once it is updated.

With thanks,
Team Prefr

But no use they dispursoal the loan i received money today monday18 october 2021 18:52 pm.
Dear Customer, INR 1, 17, 034.00 credited to your A/c No XX6362 on 18/10/2021 through NEFT with UTR N[protected] by HERO FINCORP LTD RETAIL PAY DI BR, INFO:[protected]SBI...
So please kindly help me reverse the loan ..i was more stressed due to this issue..consumer complaint forum helped earlier so this issue resolve me from this critical situation...please thanks in advance... i attached mail sent...
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Oct 28, 2021
Updated by Thaniga Vel
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    CORPORATE OFFICE 09, Basant Lok, Vasant Vihar, New Delhi - 110057 Tel. +91-11-49487150 Fax. +91-11-49487197, +91-11-49487198 OPERATION CENTER A-
    India
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