Hidesign India — faulty lock on office leather bag

Hidesign India — faulty lock on office leather bag

M manas boro from Dimapur, Assam

I purchased a premium leather hand bag costing rs 13795/- from hidesign outlet at igi airport terminal 1d on 23/12/2017. Due to paucity of time i could not check the bag properly. However when i reached guwahati, i found that the lock of the bag is defective, i handed over the bag to the hidesign outlet at guwahati on 27/12/2017 for repair. I am really shocked that hidesign outlet has sold me a high end product which turned out to be defective. Hidesign must replace my hand bag to restore the trust that has been breached. Was this information helpful? No (0) Yes (0)
Hidesign India customer support has been notified about the posted complaint.
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Comments

sanjanahugar

from Bengaluru, Karnataka

Hi i placed an order for a womens wallet and paid through my debit card. money has been debited from my card and my order has not been placed what do i do about this?
there is no coustomer care number available, there is one number and nobody is answering nobody is getting back to me.