Himachal Pradesh University — Reappear examination fees is not updated yet

I paid the fees of my reappear exam online. My bank account is showing that it's debited but it's not updated yet. Infact I made mistake by paying it twice still it's not showing that it's FAILED.
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    Himachal Pradesh University Phone
    +91 17 7283 1998
    +91 17 7283 0445
    +91 17 7283 0635
    Himachal Pradesh University Address
    Summer Hill, Shimla, Himachal Pradesh, India - 171005
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