Himachal Road Transport Corporation — Complaint against HRTC Chandigarh Counter Bus Stand Conductor on duty on 11.04.2015 (morning shift)

Address:

Chandigarh, Chandigarh

I visited from Chandigarh to Bilaspur on 11.04.2015 in a HRTC Bus (Haridwar to Mandi) departure time of said bus from Chandigarh Bus Stand was 12.40 P.M. I purchased a ticket from Chandigarh to Bilaspur from the HRTC Bus Stand Counter Conductor (Name is not known to me) and he asked Rs.180/- as fare for the said journey from me, which I gave to him. He issued me ticket from him. Since, there was rush at Chandigarh Bus Stand on that day, therefore, I could not check the ticket at the same time as it was purchased at the nick of time of departure of bus. However, when the Bus Conductor asked me to show the ticket to him, which I had purchased from HRTC Chandigarh Bus Stand Conductor, I was shocked that the fare mentioned in the said Ticket was 174/-, whereas, the Chandigarh Bus Stand Conductor knowingly charged Rs.180/- fare from me. Thus he has cheated me and retained the balance amount with him. This is against the conduct rules of a government employee. If he told me the truth that the cost of ticket is Rs.174/- and he has no change, I will definitely give him Rs.180/-, but he has kept a sum of Rs.6/- with him fraudulently, which is against rules. He might have done this type of fraud with other passengers also. You can imagine that by doing such type of cheating, how much money, he had collected from poor ignorant passengers on that day and deposited the actual fare in the government revenue. You are, therefore, requested to instruct such an employee not to fraud passengers in future and return my balance amount of Rs.6/- with fine. You can easily find out the details of said Chandigarh Bus Stand Conductor, who was on duty on 11.04.2015 in the morning shift (between 12.00 noon to 01.00 p.m). Thanks